Privacy Policy

Last updated: 31 January 2025

Welcome to Oscarion Games! Your privacy is important to us, and we are committed to protecting your personal information while ensuring a safe, secure, and enjoyable gaming experience.  This Privacy Policy explains how we collect, use, store, and protect your information when you access our websites, mobile apps, online services, and software (collectively referred to as the “Oscarion Games Sites” or “Site”). It also outlines your rights and choices regarding your data, including how we handle subscription-based payments and recurring billing.  By using Oscarion Games, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use our services.

At Oscarion Games, we are deeply committed to safeguarding the privacy of all our users, including children. We strictly adhere to the Children's Online Privacy Protection Act (COPPA) and other applicable data protection regulations, ensuring that any personal information we collect is managed securely and responsibly.

Our goal is to create a safe, secure, and enjoyable gaming experience while maintaining your trust and privacy. We use industry-standard encryption, regularly update our security measures, and ensure that our partners follow equally rigorous standards. We also provide tools for you to control your personal information and manage your privacy preferences.

This policy is designed to be comprehensive and accessible, so you can fully understand how your data is handled every time you interact with Oscarion Games. Whether you're playing our games, accessing our services, or engaging with our community, we are here to protect your privacy and create a space where you can focus on what matters most—enjoying your gaming experience.

1. Information We Collect

We collect various types of information to improve our games, provide customer support, and manage subscriptions.

1.1 Personal Information

Personal information is data that can be used to identify or contact you. This type of information is collected when you voluntarily provide it to us, such as when you:

We collect personal data when you:

• Create an account: Username, email address, and password.
• Make a purchase: Payment details, billing address, and transaction history.
• Subscribe to a service: When you sign up for a recurring subscription, we store billing and payment information to process future payments.
• Contact customer support: Email address and details of your request.
• Participate in promotions: Information such as contact details and demographic data.

1.2 Non-Personal Information

Non-personal information is data that cannot directly identify you. This information helps us improve the overall experience on the Oscarion Games platform. 

It includes:

We automatically collect non-identifiable data to optimize gameplay and improve user experience:

• Device Information: Hardware model, OS version, IP address.
• Usage Data: Pages visited, features used, session duration.
• Game Performance Data: In-game progress, leaderboard rankings, and player activity.

1.3 What Information Do We Collect from Children?

We take special care in handling the personal information of children under the age of 16, in compliance with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws. If we learn that we have collected personal information from a child without proper parental consent, we will promptly delete that information. Parents or guardians who believe their child has provided personal information can contact us to request deletion.

A. Information Provided by the Child

Date of Birth and Country: We ask for this information to verify the child's age and apply the appropriate privacy settings based on the child’s location and legal requirements.

Username and Password: Children can create an account by providing a username and password, which is stored securely using encryption.

Parent or Guardian Contact Information: We collect the email address of the parent or guardian to notify them and seek their consent before a child gains access to additional features, such as multiplayer modes or in-game purchases.

B. Automatically Collected Information

Persistent Identifiers: We collect non-personally identifiable information such as:

• IP address
• Device Identifiers
• Gaming Platform Account IDs (e.g., PlayStation, Xbox, or Nintendo Switch)
• Browser and Operating System Information

These identifiers are used to maintain and enhance the services we provide, such as remembering game progress, improving user experience, and ensuring the security of accounts.

2. Why Do We Collect This Information

The information we collect from children is used strictly for providing, maintaining, and improving the gaming experience on Oscarion Games. 

Here is how we use the data:

A. Operating Our Services

Gameplay: We use persistent identifiers to enable game functionality, such as logging game progress, customizing characters, and saving in-game achievements.

Parental Consent: The email address of a parent or guardian is used to obtain consent before allowing a child access to certain features like multiplayer gameplay or purchases.

B. Security and Personalization

Account Security: We use collected data to secure user accounts and prevent unauthorized access.

Customization and Personalization: Data, like saved game preferences and device information, helps us enhance the gaming experience by personalizing gameplay.

C. Compliance with Laws

We collect only the information required by law to ensure a safe online environment for children. If a parent or guardian does not grant consent, we delete the information within 14 days.

3. How We Use Your Information

We use your data to:

2.1 Provide and Improve Our Services

• Deliver game updates, patches, and technical support.
• Enhance gameplay through personalization and game analytics.
• Manage subscriptions and recurring payments.

2.2 Subscription & Recurring Payment Management

If you sign up for a subscription-based service, we use your payment details to:

• Process recurring charges on a monthly or annual basis.
• Notify you before renewals and provide options to cancel.
• Suspend or terminate services if payments fail.

You can manage or cancel your subscription at any time through your account settings.

2.3 Security and Fraud Prevention

• Protect user accounts from unauthorized access or hacking.
• Detect fraudulent activities related to purchases and subscriptions.

2.4 Legal Compliance

We comply with GDPR, COPPA, and CCPA by ensuring:

• Parental consent for minors.
• Compliance with government and legal requests.
• Data retention policies that align with privacy laws.

4. How We Share Your Information

We do not sell personal data, but we share limited information with trusted partners when necessary:

3.1 Service Providers

We use third-party providers to process payments, cloud storage, analytics, and customer support. These partners must comply with strict data security standards.

3.2 Subscription & Payment Processors

For subscription-based payments, we work with:

• Stripe, PayPal, and Apple/Google Play billing systems for recurring charges.
• Fraud prevention tools to secure transactions.

3.3 Legal Obligations

Oscarion Games may disclose your personal information when it is necessary to comply with legal obligations or to protect the rights, property, or safety of our users, the public, or Oscarion Games. This may include the following circumstances:

Compliance with Laws: We may share personal information if required by law, regulation, or legal process, such as in response to a court order, subpoena, or government investigation. This also applies when cooperating with law enforcement, regulatory bodies, or other authorities to comply with legal obligations.

Protecting Our Users: If we believe disclosure is necessary to protect the personal safety or vital interests of our users, employees, or others, we may release personal information. This may include situations involving potential fraud, threats to personal safety, or violations of our Terms of Service.

Enforcing Our Terms: We reserve the right to disclose personal information as necessary to enforce our policies, including our Terms of Service, Privacy Policy, and other agreements. This can include sharing information with third-party service providers to investigate and prevent violations of our policies.

Defending Legal Claims: If legal action is taken against Oscarion Games, or if we believe legal action is necessary to protect our interests, we may disclose personal information to our legal advisors, courts, or other relevant parties. This can be part of defending against litigation, preventing potential harm, or resolving disputes.

5. Your Privacy Rights & Choices

You have control over your data and can:

✅ Access & Update Your Data: Edit your account settings anytime.
✅ Cancel Your Subscription: Manage or stop recurring payments in your account dashboard or through Apple/Google Play settings.
✅ Request Data Deletion: Contact us to remove your personal information.
✅ Withdraw Consent: Stop data collection for marketing or personalized ads.

6. Your Controls, Choices, and Rights

We recognize your rights to access, modify, and manage your data, and we are committed to ensuring your privacy is respected. You have the following options and rights concerning your personal information:

Access Your Data: You have the right to request access to the personal data we hold about you. Upon request, we will provide information about how your personal data is being used and processed.

Update or Correct Data: If any of your personal details are inaccurate or outdated, you can update or correct them directly through your account settings. This includes information such as your name, email address, and other profile details. Should you need further assistance, you can also contact our support team for help with modifications.

Delete Information: You have the right to request the deletion of your personal information from our systems. In cases where your information is no longer necessary for the purpose it was originally collected, or where you withdraw your consent, we will comply with requests to delete such data, provided no legal obligations require us to retain it.

Data Portability: Where applicable, you have the right to request that your personal information be transferred to another service provider in a structured, commonly used, and machine-readable format.

Withdraw Consent: If you have given us consent to process your personal information, you have the right to withdraw that consent at any time. This may impact your ability to use certain features or services, but we will respect your decision.

7. Information Retention and Security

We take the security and retention of your personal information seriously and are committed to protecting it through appropriate measures. Here is how we handle data retention and security:

Information Retention: We only retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing our agreements. The length of time we retain data may vary depending on the nature of the information and the purposes for which it was collected. When your information is no longer required, we will securely delete or anonymize it following our data retention policies.

Security Measures: We employ a range of technical, administrative, and physical safeguards to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include encryption, secure servers, firewalls, access controls, and regular monitoring of our systems for vulnerabilities and potential threats.

User Responsibility: While we work to safeguard your personal information, no system can be guaranteed to be completely secure. Therefore, we encourage you to take precautions to protect your data. This includes keeping your passwords confidential, using two-factor authentication when available, and avoiding sharing sensitive account information with others. If you suspect any unauthorized access to your account, please contact us immediately.

8. Data Retention

We retain personal information, including that of children, only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. The retention period may vary based on the type of data and the specific legal or business needs that require its retention. Once the data is no longer needed for these purposes, we will securely delete, anonymize, or de-identify the information to prevent unauthorized access or misuse.

Children’s Information

In compliance with child privacy laws, such as the Children's Online Privacy Protection Act (COPPA) and other relevant regulations, we handle children’s data with special care. The information collected from children is retained only for the duration necessary to provide the services, comply with legal obligations, or as otherwise permitted by law. After this period, we take steps to securely delete or anonymize the information, ensuring that it cannot be used to identify the child in any way.

Delete the Child’s Account: We will deactivate and permanently delete the child’s account and any associated data.

Secure Data Removal: Any personal information related to the child will be removed from our systems, including but not limited to gameplay records, account information, and any other identifiable data.

Confirmation of Deletion: We will confirm with you once the deletion process is complete. Please note that certain information may need to be retained temporarily to comply with legal obligations, but we will ensure that this data is anonymized or de-identified.

Retention for Legal Purposes

In some cases, we may need to retain certain information beyond the standard retention period due to legal requirements, such as complying with regulatory obligations, resolving disputes, or enforcing our agreements. In such instances, the data will only be retained for the necessary duration, and strict security measures will be in place to protect the information.

9. Changes to the Privacy Policy

We reserve the right to modify, amend, or update this Privacy Policy periodically to ensure it reflects evolving legal requirements, technological advancements, and changes in our business practices. Any updates will be posted on this page, and the "Last Updated" date at the top of the policy will be revised accordingly to keep you informed about the most recent version.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Continued Use of Services

By continuing to use our services after any changes to this Privacy Policy take effect, you acknowledge and accept the revised terms. If you do not agree with the changes or updates, you must stop using our services and may contact us for further assistance.

10.  Contact Us

If you have any questions about this Children's Privacy Policy or need to request information, access, or deletion of your child’s data, please contact us:

Email: support@oscarion.games 

This Privacy Policy is designed to give you a clear understanding of how Oscarion Games handles your personal information. We are committed to ensuring your privacy is respected and protected across all our services.

Additional Contact Information

If necessary, you can also reach us through other methods listed on our official website. We take privacy concerns seriously and strive to maintain the highest standards of compliance and communication.

At Oscarion Games, protecting the privacy and safety of our users, especially children, is one of our top priorities. This Children's Privacy Policy is part of our broader commitment to maintaining transparency about how we collect, use, store, and share information, ensuring that our services are both safe and enjoyable for all.

We value the trust you place in us and continuously work to uphold that trust by adhering to stringent privacy standards. By using our services, you acknowledge that you understand and agree to the terms outlined in this Privacy Policy. If you have any concerns, we encourage you to contact us, and we will gladly assist in addressing your needs.